Helpful Documents
HELPFUL DOCUMENTS.

AUSTRALIA-WIDE MOVING INFORMATION

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Cardboard Boxes — Australia — Australian Moving Logistics

HANDY DOCUMENTS

Learn how to make an easy transition with handy tips on mail redirection, moving with children and pets, storage and more.

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IMPORTANT INFORMATION

Look over our privacy policy, our contract for removal and national privacy principles to stay informed on the logistics of your move.

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INSURANCE INFORMATION

Check out our insurance declaration to see how we’re covered and qualified to handle your move.

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  • How big are your trucks?

    We have trucks with capacities to cater to all your needs, including 126 cubic/m, 76 cubic/m and 50 cubic/m air-ride vans. We also have 38 cubic/m container trucks and smaller 28 cubic/m vans.

  • What time will my movers arrive?

    Australian Moving Logistics routes the trucks two days prior to moving day. We will contact you the working day prior to your removal to advise a start time.

  • Do you have insurance?

    Yes. All Australian Moving Logistics vehicles are covered by full comprehensive insurance, covering your belongings whilst in transit against fire, flood or collision. We can also arrange for your belongings to be insured for the entire move.

  • Do you do packing?

    Yes. Our fully trained packing staff are ready to help you with projects of any size.

  • Do you offer storage?

    Yes. We offer a wide range of storage facilities.

  • Do I have to take the mirror off my dressers?

    No. Our team brings all the necessary tools that are needed to move and reinstall your mirrors that are attached to your dresser. We cannot remove mirrors that are screwed into the wall.

  • What happens if I have more items on long distance moving day?

    We can only provide an accurate quote based on the initial information you give us. If it is found that you require more items to be moved than first mentioned, additional charges may apply.

  • What do you consider a large box and a small box?

    A large box can be carried one at a time. Small boxes can be carried two or more at a time.

  • Can I leave clothing in my dressers?

    We can move your dressers with the drawers in them, but we highly recommend emptying them. Items may be left in the drawer, such as clothing or linen on local moves only. Please remove all jewellery, perfume and non-clothing items.

  • Do I have to take my beds apart?

    No. Our staff supplies all the necessary tools to disassemble and reassemble your beds for you. If your bed has air or water fill, please have it emptied prior to the day of your relocation.


    Some beds may require additional services and costs, such as complicated bunk bed systems and canopy beds. All the bedding should be removed from the bed prior to the arrival of your removal team.

  • Do I have to empty my freezer or refrigerator?

    Yes. The freezer & refrigerator must be emptied to prevent the contents from damaging the inside of the appliance.

  • Do you move pianos?

    Yes. We move pianos. Contact us to find out more.

  • Do I have to empty filing cabinets?

    Metal vertical filing cabinets can remain full; however, lateral and wooden filing cabinets must be emptied. This is due to the draws sliding on lateral cabinets, while wood filing cabinets are not made to take the weight of the files during moving as per manufacturer guidelines.



FIND OUT MORE

For additional information on our moving policies and helpful tips, give us a call. 

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